Privacy Policy

Privacy Policy for AstroPe

www.astropeai.com (“we,” “AstroPe” (web and application), hereinafter referred to as “website”), powered by Let’s Play Labs Pvt. Ltd., is committed to protecting the privacy of the users of the website (including astrologers and buyers/customers, whether registered or not registered). Please read this privacy policy carefully to understand how the website will use the information supplied by you.

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which requires publishing the Privacy policy for the collection, use, storage, and transfer of sensitive personal data or information.

User’s Consent

This Privacy Policy, which may be updated/amended from time to time, deals with the information collected from its users in the form of personal identification, contact details, birth details, and any forecast made using the supplied information and how such information is further used for the purposes of the Website. By accessing the website and using it, you indicate that you understand the terms and expressly consent to the privacy policy of this website. If you do not agree with the terms of this privacy policy, please do not use this website.

Your continued use of this website shall confirm that you have provided your unconditional consent and confirm to the terms of this privacy policy as regards collecting, maintaining, using, processing, and disclosing your personal and other information in accordance with this Privacy Policy.

This Privacy Policy is to be read along with the respective Terms of Use or other terms and conditions as provided on the Website.

Collection of Personal Information

Creating a user profile with AstroPe involves providing specific information. The mandatory details include your phone number for OTP (One-Time Password) verification, which is necessary to ensure the security and validity of the registration process. Additionally, you are required to provide your first name, last name, and date of birth (DOB), which are optional. The date of birth can be considered an optional detail, which means it’s not mandatory to provide it during the registration process.

Purpose and Use of Data/Information Collection

By collecting this information, AstroPe aims to create a personalized user profile that can cater to your specific needs and preferences. However, if you choose not to provide your date of birth, it won’t hinder the registration process, and you can still access the services offered by AstroPe with your verified phone number.

Data Deletion

• Delete Profile: If you wish to delete your entire AstroPe profile, including personal information associated with it, you might find an option to “Delete your account.” Click on this setting option in the side menu and follow the instructions to complete the account deletion process.

Voice Recording and Microphone Permission

In our app, we’ve implemented a unique and convenient way for you to ask questions and interact with us in your chat — by recording your voice as audio. Instead of typing out your queries, you also have an option to simply speak into your device’s microphone, record the voice as audio, and then send it on chat. This audio interaction feature is designed to make using our app more intuitive and in tune with natural communication.

To enable you to record your questions and thoughts in your voice as audio, we need to request access to your device’s microphone. When you grant us this permission, it allows our app to capture the sound of your voice as audio and convert it into digital data that we can process.

Commitment

The Website intends to protect the privacy of all kinds of users visiting the platform irrespective of whether the user is a registered user or merely a visitor. It is recommended for every user to understand what types of personally identifiable information are collected. The Website employs the personally identifiable information for certain predictions; however, it is guaranteed that no direct or indirect use of such information revealed in the prediction for a member will be done except for the explicit purpose of communicating the horoscope charts and predictions to the member itself, disclosing such information. It is further clarified that the Website does not in any manner deal in selling or renting the information supplied to the Website.

The Website does not commit to treat or provide solutions for users with weak mental health which is inclusive of any user who have thoughts related to committing suicide, self-destruction etc. Such users are advised to stop the use of the present website with immediate effect and any continued use of the website by such person would be considered solely at the user’s risk and the Website shall have no liability for any untoward event in such scenario. The Website declares that the information provided by such kind of user can be shared, if required, with law enforcement authorities. Such information is not protected from any kind of non-disclosure or confidential agreements either with the Website or with any third-party involved herein.

The Website does not commit in any manner whatsoever for the accuracy of the predictions made by the astrologers to any user. The Website does not take any guarantee/responsibility/liability regarding the reliability or reality of the gems and other related items represented and sold on the website. It is further declared by the Website that no warranty on such service is provided by the Website in any manner.

Information Collected by Website

Personal Identifiable Information

The information qualifies as personal in nature when the information collected identifies a specific end user. Such information would be collected by the website during the following actions:

1. Creating an Account / Registration Data:

While accessing the Website, the User of the Website may be required to create an account. The personal information which may be sought while creating an account shall include, but not limited to the Full name, Address, Telephone Number, Email-address, Date of Birth, Gender, Location, Photograph, any other items of ‘sensitive personal data or information” as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000, and any other detail required on the website during registration.

It is hereby informed to all the Users that the e-mail address or phone number together with a password or OTP is used for the purpose of securing User’s profile and for effective implementation of the personalized E-mail and SMS Services provided by the Website to the User. In the event that no registration is made by the User, the Website may not be able to provide any services due to non-availability of the personal identifiable information of the User.

2. Booking a Paid Service:

While booking a service through Order Form, the personal information which may be sought would include, but not limited to the information as mentioned above, financial information inclusive of bank account information, credit card or debit card details or other payment instrument details through a secure third-party gateway, IP (Internet Protocol) Address, and any other information that a User may provide during booking a paid service on the Website. Such information is kept highly confidential.

3. Log Files, IP Address, and Cookies:

The website collects information that is stored by your browser on your computer’s hard drive, i.e., through cookies. It further automatically logs generic information about the user’s computer connection to the Internet, i.e., Session Data.

4. Miscellaneous Activities:

The Website may collect any other information which may be mandatory to be disclosed and further may receive any other information via email or other methods inclusive of contracts with regard to specific services availed from the Website or any products bought from the Website. Such information may not be made part of the User-Member’s Profile but shall be used only for addressing the specific need or concern of the User.

Security Measures

The personal information of a user is collected on a secured server. Payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. However, no data transmission can be guaranteed to be completely secure. Users are advised to exercise caution in sharing log-in details or sensitive data.

Disclaimer

THE WEBSITE IS NOT RESPONSIBLE FOR ANY COMMUNICATION BETWEEN THE USER AND THIRD-PARTY WEBSITES. USERS ARE ADVISED TO READ THE PRIVACY POLICY OF THIRD PARTIES DIRECTLY.

Contact Officer

Email: support@astropeai.com

For discrepancies, breaches, or complaints, contact the officer appointed in accordance with the Information Technology Act, 2000.

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